The Craft of Facilitation

The Craft of Facilitation

A level 2 (intermediate) group facilitation skills training course

Facilitating a group is part science, part craft.

This course has the strategies, skills and tools
that will make you a more effective leader in groups.


Learn to be an effective leader of groups

This course is comprehensive in its scope. It provides you with a fundamental grounding in group facilitation skills.

The training will give you a solid framework in thinking about the job, and practical tools to help you facilitate effortlessly.

This course will increase your confidence to lead cohesive, accessible and empowering group sessions.

You’ll also find that you’re braver for those moments of conflict, tension and disharmony.


What are the intended learning outcomes?

This facilitation skills course will help you to be more able to:

  • Manage your team and keep them involved
  • Lead pleasant and productive brainstorming and strategic planning sessions
  • Chair AGMs, seminars and committee meetings
  • Deliver effective training workshops and fun teaching classes
  • Delegate jobs and responsibilities and invite teammates to step up
  • Host conversations and steer discussions
  • Support effective methodologies with your teams (appreciative inquiry, design thinking, action learning, thinking hats, etc.)


What are some of the additional benefits of the course?

You might find you’re better at those things because the course supports you to:

  • Be more confident
  • Cope with conflict
  • Be in control, effortlessly
  • Deal with dysfunction
  • Be authoritative, gently
  • Be clear, calm and composed in front of your groups
  • Empower a group to make more of their time
  • Empower individuals in a group to have their voice heard
  • Expand your skills to new arenas and more challenging group types


The course includes content on:

  • understanding the facilitator’s role
  • the facilitator’s essential jobs
  • listening, observing and sensing in the group
  • making interventions
  • understanding how groups work, and, how they don’t work
  • managing conflict, tension and dysfunctional behaviours
  • decision making methods, and risk avoidance
  • what and how to prepare for your sessions
  • methods, tricks, icebreakers and exercises
  • signposts to the next steps for your facilitation practice


The course works by offering:

  • THINKING: the key concepts of working with groups: what to think about, and how to think about it
  • TACTICS: stratagies and approaches for coping with common scenarios and tricky events
  • TOOLS: practical and pragmatic tools and methods: exercises, activities, dos and don’ts
  • DISCUSSION: sharing and learning amongst the course participants
  • SPACE:a self-reflective space for the participants’ professional and personal development
  • PRACTICE: role play activities to practice your craft
  • there may be homework
  • there will be hand outs


§ 1 Getting Started

1. What is Facilitation?
2. Facilitation Basics
3. Facilitating Oneself
4. Listening & Empathy

§2 Facilitating Groups

5. Dysfunctions in Groups
6. Thinking & Tactics
7. Methods, Tools & Tricks
8. Discussion Formats
9. Signs of Success

§3 Group work & Conflict

10. Conflict: Hurt & Healing
11. Understanding Groups
12. The Growth of Groups
13. Organising & Decisions
14. Mediation Methods

§4 Signposts to skills

15. Basic Interventions
16. Scenario Simple Solver
17. Co-Facilitation
18. Practice your Craft

§5 Session Design & Delivery

19. Small Group Helper
20. The Committee Meeting
21. Session Design Starter 1
22. Session Design Starter 2
23. Session Design Starter 3
24. Session Design Starter 4

§ 6 Reference & Support Info

25. Tools for Decisions
26. Supporting Strategy Plans
27. Different Ways we Learn
28. Signals & Reviewing


There’s also a bonus track:
a mini-booklet(7 pages) of Games, Excises, Activities, Icebreakers and Warmups.

  1. Openers, Concentration Games, Chairs-based activities
  2. Impulse games
  3. Impulse and circle games
  4. Walking and chasing
  5. Counting games and wordsmithing
  6. Drama, performance and emotions
  7. Closers


I’ve learned how important it is to know yourself. To be comfortable in my skin, and to earn the confidence of the group, it’s vital that I know what kind of facilitator I am, what my power is, and what’s my style. Being on the course has helped me to discover these elements, which is making my group work easier. Facilitating myself is making me a better facilitator.

Marisa Denker, Connect the Dots


My delegation skills have increased – because I’ve learned how to facilitate myself.
That is, my own personal goals are clearer, and so to pursue them, I need to foster the independence of my team mates. So, I’m using my new facilitation skills to communicate – and delegate – better with my team.

Jannetje van Leeuwen, iQ Branding Solutions & NOSO Journal for Teens


I now give attention to attune to the emotional state of the team: where are we at, as a group?  What’s the vibe and tone this week? Knowing the answers to these questions informs what decisions I will take that will affect the team, and when I will implement them.

Paul O’ Brien, Hubspot


After doing Dave’s course, I’m more confident in my skills and my practice. I now have a business card that says ‘Deirdre O’Donoghue, Group Facilitator.’


The course gave me gave me more confidence in the job I already do, and gave me enough ideas as to other ways in which I can do my job.

It’s like being an artist. I know I can paint, and I know that I can paint well, I just do it. What I got from the course was more colours, more tools, more techniques, which means I can paint different paintings. The paintings are still in my own style, I’m choosing the colours, techniques and tools, but there’s more of them, leading to a richer, deeper painting.

Deirdre O’Donoghue, Facilitator and Governance Specialist, Educate Together


The tools and insights offered on this course – particularly in the area of empowering a group to take ownership of its culture and behavioural norms – are impactful and they are presented intuitively. What makes this course stand out is that the delivery style is based around play and playfulness – a powerful tool that helps people to connect.

Dr Sara Jane Flynn, Chartered Educational Psychologist


It’s got the exercises to be successful and the tricks to disarm.
It gives you confidence and will greatly improve your skills of achieving the best outcome of any conversation, brainstorm, meeting or conflict resolution. Brilliant!

Sharon Green, Queens of Neon



Once you start, you realise how much in life is facilitating and being facilitated.

Marc Rafferty, Alchemy Marketing


It’s a safe space to learn and discover your own facilitation style in your own time.

Aimee Banks, Hubspot


Brilliant course for the tools and practice of facilitation. Also great fun.

Richard Harris, Big O Media


Connect the DotsThis course is delivered in partnership with Connect the Dots, event architects.



Choose between an evening course (eight sessions), or an intensive all-day on Sundays (three sessions).

Or send a mail to find out upcoming dates.

Starts Tuesday 2 October, 2018, €550 THE CRAFT OF FACILITATION Level 2 Group Facilitation skills course ...
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Facilitating a group is part science, part craft.
These courses have a dual focus of getting the thinking right and getting the tools to do it well.

Level 1: one-day introductory workshop

Level 2: Eight-week evening intermediate course The Craft of Facilitation, level 2 group faciliation skills course by Dave Dunn


Specialised in youth groups and young adults.

Also good at leading strategic visioning & planning; hosting conferences; chairing AGMs; MC-ing open mic nights and cheer leading laughter workshops.

Take a look at his previous clients list.

Dave Dunn is organised and playful. Group Facilitator


Resilience, Time & Task Management,
Laughter, Listening, Creativity

These are interactive, engaging and empowering learning workshops.

Short two-hour or half day.

They're also good craic. workshops